At Googoneus, we strive to deliver your orders as quickly and efficiently as possible.
- Order Processing: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Times: Estimated delivery time is 7-15 business days depending on your location. Please note that these are estimates and not guarantees.
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Tracking: Once your order has shipped, you will receive a Confirmation Email with a tracking number.
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy, we are here to help.
- Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment.
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Contact Us: If you have any questions on how to return your item to us, please contact our support team at ab@123.com.